Occasionally we need the consent of some additional parties before we can connect your business to fibre broadband.
If your business property is accessed by a shared driveway, is in a multi-owner site or building or your premises is leased, consent is needed before a fibre installation can be completed.
If your business is up a shared driveway, we’ll need consent from the owner of each property that has a legal entitlement to use the accessway. If it's in a multi-owner site or building, or your site is leased, we’ll need consent from the building owners or the owners’ authorised agents.
If the consent process cannot be advanced within 90 days of a fibre broadband service being ordered, we will contact you to discuss cancelling the order.