Enable provides a free underground lead-in for almost all properties in our coverage area. We will install our red micro-tubing whilst the service trench is open. When requesting a pro-active service lead-in please provide 48 hours notice, as well as the length of the trench. The trench should be open and accessible for our team when they arrive on site.
Please note we require specific industry-standard trench specifications to be met. For details on our requirements, you can read more information in our dedicated Help Centre article here.
We recommend installing Cat6 ethernet cabling that travels out through a central hub called a home distribution box. Please note the home distribution box can be affected by heat. Don't install it in the ceiling or where it can be susceptible to high temperatures.Underfloor installation of the distribution box (optical network terminal) is also unsuitable due to extreme temperature ranges and high humidity.
Make sure your electrician installs an internal fibre conduit from the outside of your house to your home distribution box.
Preparing a home for fibre checklist:
For more detailed information including all wiring diagrams please see Enable's cabling installation standards.