No – you will not need to pay anything to have fibre installed from the boundary to your home. Enable contractors use a variety of techniques that aim to provide a cost effective and minimally disruptive method to bring fibre to your home.
We (Enable) offer FREE residential installations, no matter how long your driveway is. However, please be aware that some retailers may charge for the installation of their equipment so it is best to check with your preferred retailer when you go to switch to fibre broadband.
No. You can enjoy fibre broadband with your current home wiring. However if you are re-building or renovating it is a perfect time to future proof your home by following our wiring guide.
Your Fibre Broadband connection won't work in the event of a power cut – as the network equipment in your home requires power.
One option is to purchase an Uninterruptible Power Supply (UPS) battery unit as a backup in case of a power cut. A UPS is available from most major electronics retailers.
Another option is to ensure you have a mobile phone as a backup.
Enable’s current coverage area is reflection of its current contract with the Government under the Ultra-fast Broadband Initiative. We need to remain focused on delivering on this contract in the short-term.
Once we have finished, we will be able to look at other commercially viable deployment opportunities.
Yes. In 2017 introduced proactive installations for customers in this situation. Simply call 0800 4 FIBRE (434 273) and we can organise this for you.
Yes, we do have Saturday installation dates available and we can book one for you.
Please note that Saturday installations are extremely popular and you may need to wait a little longer to get your installation complete if you elect for a Saturday installation.
Yes. Fibre will currently provide 30Mbps-1G download and 10-500Mbps upload. Customers can enjoy broadband speeds over our network that are many times faster than the old residential copper services.
Fibre is more reliable than copper services. It is capable of providing a more consistent performance – including retaining high broadband speeds at peak times. Our fibre network is brand new infrastructure that will provide maximum uninterrupted performance.
Some existing WiFi routers can connect to the fibre network and many retailers offer a free fibre router as part of their packages. Talk to your broadband retailer about the option that is best for you.
Modern telephones that require a separate power source (such as cordless phones) will still work. Analogue (corded) telephones that plug straight into an existing phone jack will not work on the new network.
No. Fibre broadband provides a far more consistent connection even with multiple devices connected in your home at the same time. This means you can watch, listen, play, post, work and chat all at the same time without any impact on your service.
In many cases, your existing services will work over fibre or will require some simple reconfiguration. This does depend on the specific services and who you choose as your broadband retailer. Your broadband retailer or the company that provides the specific service should be able to give you more information on this.