If you’re subdividing a property into one or more lots and require fibre broadband to be made available to each property, there are a couple of things your builder needs to do to prepare your home for fibre broadband.
Fibre broadband services operate over specific network infrastructure. Similar to preparing power cables or water pipes, fibre broadband infrastructure needs to be installed from the property boundary into your home. We recommend doing this work while your home is being built or renovated, as it will mean less disruption down the line and will ensure your home is set-up to meet your future connectivity needs.
To follow our recommendations to make sure your home is fibre-ready, check out our guide on how to prepare a new or renovated home for fibre broadband here.
Contact us via our webform (or call us on 0800 434 273), if you’re subdividing a property into one or more lots and require fibre broadband made available at each property. Any supporting information you can provide through the webform will allow us to start our planning work as soon as possible. This includes attachments like site/trench layouts/images, lay plans or council approved address data for your development.
Once we’ve received your request, we'll help you prepare the property/s for fibre. We’ll work with you to:
We'll also require the following information before we can proceed with step 2 of the installation process, the Build:
Cabling installation standards:
We recommend installing Cat6 ethernet cabling that travels out through a central hub called a home distribution box. Please note the home distribution box can be affected by heat so don't install it in the ceiling or where it can be susceptible to high temperatures. Make sure you install an internal fibre conduit from the outside of the house to the home distribution box. For more detailed information, including all wiring diagrams, please see Enable's cabling installation standards.
Once the Planning phase is complete and the contract is signed, we’ll begin the external work required to bring fibre to each of your properties/units.
We’ll work closely with you throughout the Build process, to keep you updated on progress and ensure you’re ready for your final clearance by Council under Section 224 of the Resource Management Act 1991.
During the Build, we can install our red micro-tubing from the boundary drop point (we will identify this location during the Planning phase) to the external wall of the property whilst a service trench is open. When requesting a pro-active service lead-in please provide 48 hours' notice, as well as the length of the trench. The trench should be open and accessible for our team when they arrive on site.
If you're subdividing a property into one or more lots, it's during this step that we’ll install our Optical Network Terminal (ONT) in each unit so it’s fibre- ready for occupiers.
When fibre broadband is installed in their home, future tenants/owners simply need to call their preferred internet service provider and ask to be connected. We can then activate the connection remotely on their chosen date.
To support the new tenants/owners, we’ll communicate to them that their home is now fibre-ready and our door-to-door team will emphasize that no installation is required to get the incredible speed and reliability of fibre broadband.
Here is a general overview of the lead times required for our contractors to complete various work during the build process:
1. Proactive build: 2 weeks
During the proactive build phase, our contactors will engage in communal build work. Please expect a lead time of two weeks.
2. Upgrade capacity: 2 - 5 weeks
After the proactive build is complete, our contractor will require 2 – 5 weeks to increase our Network Capacity within the council reserve. This involves various work including breakout tubes (4-5 weeks) and distribution points such as PED (2 weeks).
3. Point of network installation: 3 weeks
Once the Network Capacity has been upgraded, our contractors will require 3 weeks to install the Point of Network Termination (PONT) inside each unit/lot.