I have a fibre connection

Check your speed

Find out how to diagnose slow speeds by running a speed test.

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Help centre

Visit our help centre or speak to our friendly service centre team.

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Maximizing your Wi-Fi

There are a range of factors that can affect fibre broadband performance. Find out how to maximise your Wi-Fi experience.

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I'm moving

Follow our three simple steps to continue enjoying fibre broadband at your new residence.

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Becoming a Certified B Corporation

Understanding B Corp certification

B Corp certification is an internationally recognised standard for businesses that prioritise…

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Protect yourself from common online scams

You won’t be surprised to read that we think the internet is incredible – and…

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Here's what you need to know about the copper withdrawal

With technology constantly advancing it means some technologies become outdated and no longer serve the…

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Support for rural and remote areas with no or poor internet connectivity

If you have no or poor internet connection at your home you can apply for…

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